Why this role matters
This position within Veterans Benefits Administration represents a critical link in federal infrastructure. Candidates should emphasize their ability to handle multi-agency coordination and regulatory compliance, as these are the top latent requirements often missed by automated filters.
Announcement Specifications
| Position Title | Veterans Service Representative (FSR) |
| GS Grade | GS |
| Hiring Path | Public |
| Duty Location | Louisville, Kentucky |
Job Summary
The Veterans Service Representative (Fiduciary Service Representative) is responsible for making factual quasi-legal and subjective determinations involved in the administration of all types of beneficiary estates, the protection of their benefit rights, the routine handling of legal matters, and the identification of legal questions. The incumbent also has knowledge of benefit programs and entitlement criteria, inputs data necessary togenerate an award and authorizes payments.
Qualifications
As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the Agency; whether your continued employment would advance organizational goals of the Agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period , your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Required to attend an 8 week training session, which may require travel. VSR Skill Certification required at the GS-10 level Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
Required Documents
Refer to the 'How to Apply' section.
Education
N/A
Benefits
N/A
How to Apply
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